Returns & Cancellations

We can't promise error-free service, but we pledge swift corrections.

• Contact us via phone, fax, or email for quick communication.

• If errors occur, SureFill will rectify them promptly, ensuring you're not at a loss.

• Return goods at your expense; we'll charge for collections we arrange.

• Faulty items will follow our Warranty Policy.

• No refunds if product packaging is tampered or opened.

• We don't accept returns for change-of-mind; apologies!

• Custom orders are non-returnable.

• Faulty goods will be repaired, replaced, or credited at our discretion.

• In case of pre-dispatched spare parts or replacements, we'll invoice you with a returns number.

• Labor costs for repairs or replacements aren't covered by us.

Please contact us here.

Download our Return Policy HERE